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The Ramsey Hotel and Convention Center

Hotel
3230 Parkway P.O. Box 1383, Pigeon Forge, TN 37863, USMap
8.4/10
Very Good
1,232 reviews
"nice building"
Breakfast (89)
Pool (72)
Kid friendly (25)
Hot tub / Jacuzzi (23)
Price (22)
Pet friendly (20)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in

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nights

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Amenities

Pets friendly
Family friendly
Pool
Hot tub
Free Wifi

Location

3230 Parkway P.O. Box 1383, Pigeon Forge, TN 37863, USView in Google Maps
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Stay information

Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Pigeon Forge? This hotel has 18801 square feet (1747 square meters) of space consisting of a conference center and 6 meeting rooms. Free self parking is available onsite..

Things to know

Check-in16:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Parties and events are allowed on site Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash

Additional information

The following facilities are closed on Monday and Sunday: Bar/lounge. Optional fees: Pet deposit: USD 250.00 per stayPet fee: USD 40.00 per pet, per nightService animals are exempt from feesEarly check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability)Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. 24-hour pool accessUp to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards, debit cards, and cashParties and events are allowed on siteSafety features at this property include a carbon monoxide detector, a smoke detector, and window guardsPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Guests with vehicles towing a trailer must contact the property in advance. Parking for vehicles with trailers is limited to 1 space per room, and trailers cannot exceed 24 feet (7.3 meters) in length. There is a fee of USD 75 (tax not included) for trailer parking. Due to any extenuating circumstances at the time of your stay, trailer parking may be subject to availability.. Minimum age: 18. Check in from: 4:00 PM. . Check out: 11:00 AM.

Know before you go

24-hour pool access Guests under 14 years old are not allowed in the fitness facility, and guests under 14 years old are only allowed in the swimming pool, fitness facility, and spa tub with adult supervision The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Reviews

8.4/10
Very Good
1,232 reviews
Latest
Breakfast (89)
Pool (72)
Kid friendly (25)
Hot tub / Jacuzzi (23)
Price (22)
Pet friendly (20)
M
Monica
recently on Hotels.com
hotels.com
6/10
They play Christian music from 7a-10-11pm. There was a speaker outside my room. Awaken every morning by 7am. I asked about it and was sharply told by an employee the owner demands it and there is a marker line for the volume. From that point on the staff ignored us. Black stuff all over the ceiling from the air conditioning vent. The drainage in the bathroom was poor. The sink took minutes to drain and we showered with the water up to our ankles. The toilet was difficult to flush and ram loudly for a while after being flushed. Zero concern for noise. We had a family of 12 outside our room at 10:30p on the couches laughing and talking loud. We called downstairs and asked for them to be asked to move to the couches in the lobby. They said the would take care of it. They didn't. At 11p we asked them to move. They don't put sheets on their pull out beds. You have to call and ask for the bedding then make the beds. Their mattresses are stained so it's was gross. Overall, stay at a chain hotel so there are guidelines for noise.
J
Jacqueline
recently on Hotels.com
hotels.com
10/10
24 hour pool and hot tub.
Y
Yesenia
recently on Hotels.com
hotels.com
2/10
said they were pet friendly, but are ONLY DOG friendly. we had our cat so we had to leave and find another hotel that is ACTUALLY "pet friendly" wasted money and time