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Chateau Big Bear Boutique Hotel, BW Signature Collection

Hotel
42200 Moonridge Road, Big Bear Lake, CA 92315, USŽemėlapis
8.8/10
Excellent
stayDetail.reviews
"This is a steal!"
Breakfast (32)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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registracija

išregistracija

naktys

svečiai






Patogumai

Family friendly
Pool
Hot tub
Free Wifi

Vieta

42200 Moonridge Road, Big Bear Lake, CA 92315, USPeržiūrėti „Google“ žemėlapyje
Žiūrėti žemėlapį

Viešnagės informacija

After a day on the slopes, enjoy recreational amenities including a hot tub and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.. Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Event facilities at this hotel consist of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite..

Svarbi informacija

Registracija16:00 - 05:00
Išregistravimasis00:00 - 11:00
Datos ir laikai nurodo nuosavybės vietinį laiką

Registracijos nurodymai

Front desk staff will greet guests on arrival

Minimalus check-in amžius: 18

Specialūs registracijos nurodymai

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Papildoma informacija

The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:Swimming pool. Optional fees: Fee for in-room wireless internet: USD 1 per night (rates may vary)Uncovered self parking fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The seasonal pool will be open from June to September. Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. A car is not required for transportation to and from this property. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). For details on Best Western's privacy policy, visit www.bestwestern.com/privacy. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomThis property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) . Special instructions: Front desk staff will greet guests on arrival at the property.. Minimum age: 18. Check in from: 4:00 PM. Check in to: 5:00 AM. . Check out: 11:00 AM.

Žinokite prieš išvykstant

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation The seasonal outdoor pool closes in September

Atsiliepimai

8.8/10
Excellent
stayDetail.reviews
Naujausi
Breakfast (32)
V
Vickie
neseniai Hotels.com
hotels.com
8/10
We have stayed here several times and always enjoyed it. The pool area is great for relaxing and the pool is larger than most. Breakfast food options are standard but good. Location is great - near the lake, the village, grocery stores. Friendly and helpful staff.
R
Robert
neseniai Hotels.com
hotels.com
6/10
Upon arrival 12:30 pm hotel was not ready. We understood a 4 pm check-in but thought we notify the front desk that we were here. They would call us or text when room was ready. No text no call. Went to lunch, walk town and return to hotel 3:45pm. Room still not ready. By thus time shortly after 4 a number of guests arrived and we’re getting rooms. I stood in line again, but was told my room was not ready again. Mind you it a standard room with king bed and balcony. I told them I would be sitting in the lobby. They will come get me as soon as the room is ready. An hour has now passed and nothing. I finally stood up and the receptionist coming from the dining room, says, OH, you’re still waiting, no one has come to get you. Finally checked in. Exhausted, go to dinner, only to have all the electricity shut off in the entire town. Back to the hotel, no electricity, not sure when it’s due back up. Go to sleep, wake up no electricity still, nothing’s working. No hot water, no lights, no ac, dark room. Go on Hike in hopes of it turning back on. Nothing, decided to check out and go home. Can’t charge room for one night so sending us bill. Pray it’s for one night and not the three nights booked through Hotels.com Nightmare!
A
Alice
neseniai Hotels.com
hotels.com
2/10
The fact that the power was out for such a long period of time was not okay. It was the day of my aunts wedding and we could not get ready. I understand that the circumstances were not the hotels fault but they are plenty capable of having a back up generator, the chain makes plenty of money each night.