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Hotel Indigo - Williamsburg - Brooklyn by IHG

Hotel
500 Metropolitan Ave, Brooklyn, NY 11211, USMapa
8.2/10
Very Good
906 críticas
"rooftop pool was lovely"
Price (18)
Pool (10)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Comodidades

Pets friendly
Pool
Free Wifi

Localização

500 Metropolitan Ave, Brooklyn, NY 11211, USVer no Google Maps
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Informações da estadia

Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.. Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Brooklyn? This hotel has 20000 square feet (1858 square meters) of space consisting of a conference center and 2 meeting rooms. Self parking (subject to charges) is available onsite..

Coisas a saber

Check-in15:00 - 00:00
Check-out00:00 - 11:00
Datas e horários referem-se à hora local da propriedade

Instruções de check-in

Front desk staff will greet guests on arrival If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Idade mínima para check-in: 21

Instruções especiais de check-in

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Guests must contact this property in advance to reserve onsite parking Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Informação adicional

The following facilities will be closed during November, December, January, February, March, and April:Swimming pool. Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Destination fee: USD 49.40 per accommodation, per night

We have included all charges provided to us by the property.

. Optional fees: Fee for full breakfast: approximately USD 35 for adults and USD 35 for childrenCovered self parking fee: USD 37 per dayPet fee: USD 100 per accommodation, per stayService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The seasonal pool will be open from May to September. Pool access available from 10:00 AM to 6:00 PM.Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Parking height restrictions apply. Cashless payment methods are available for all transactions.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationGuests must contact this property in advance to reserve onsite parkingThis property accepts credit cards; cash is not acceptedCashless transactions are availableSafety features at this property include a carbon monoxide detector and a smoke detectorThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomThis property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.. Minimum age: 21. Check in from: 3:00 PM. . Check out: 11:00 AM.

Saiba antes de ir

Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision Only registered guests are allowed in the guestrooms Parking height restrictions apply Pool access available from 10:00 AM to 6:00 PM Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation The seasonal outdoor pool opens in May This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Críticas

8.2/10
Very Good
906 críticas
Últimas
Price (18)
Pool (10)
M
Mallory
recentemente em Hotels.com
hotels.com
6/10
Honestly, I probably won’t stay here again. My favorite hotel in Williamsburg is the William Vale, and everything is amazing there. However, I will start by saying Indigo is nice as far as esthetics, fairly clean, beautiful pool area. But the beds are so hard and uncomfortable I didn’t rest well at all. It was after 11:00pm at night when we checked in. There was a charge hold on the card I booked with, prior to checking in. I told the manager that I’d be putting another card on file. He informed that policy is, all charges had to be on one card, and there was nothing he could do. I understand policy but, customer service and accommodating your customers should be most important. Even after getting that settled we were not informed on how to get to our room or what amenities were available to us, nothing.
D
Danaiza
recentemente em Hotels.com
hotels.com
8/10
Check in was wonderful Jamela was very helpful and nice Room- it was perfect now it can be lil bit more clean there was dust and the floor needed to be mopped The Pool - so I think hotels customers should have more of the pool than outside people I think is not fair for the kids 5 hours Check out was good but they charge me $40 for each day on fees why? There was no awnser I did get no services no room service they never came and clean the room or change trash bags or anything is crazy you pay for one price online and then get hit with $300 more for no reason is crazy
L
Latoya
recentemente em Hotels.com
hotels.com
6/10
I booked the 1 bedroom suite loft. Had the potential to be a 9 but presented as a 7. Floors need more cleaning- mopping. Every once in a while a touch up of paint who be nice to keep the property looking fresh and well maintained. The large shower head did not work. The furniture was cheap and the bedside nightstand was also cracked. For the price I would have expected the cleanliness and condition of the property to be better. Also the large balcony is a nice touch but the outdoor cushions had bird poop on them- so I couldn’t really enjoy the benefit of the balcony.