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Universal's Hard Rock Hotel®

Resort
5800 Universal Boulevard, Orlando, FL 32819, USMap
9.2/10
Excellent
1,011 reviews
"Access to the lounge for breakfast"

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Pets friendly
Family friendly
Pool
Hot tub
Free Wifi

Location

5800 Universal Boulevard, Orlando, FL 32819, USView in Google Maps
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Stay information

Take advantage of recreational opportunities offered, including an outdoor pool, a waterslide, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle, and enjoy early theme park entry and express theme park tickets while you're there.. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Orlando? This hotel has 5995 square feet (557 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite..

Things to know

Check-in16:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash

Additional information

Optional fees: Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults, and USD 5 to 20 for childrenSelf parking fee: USD 36 per night (in/out privileges)Valet parking fee: USD 45 per nightPet fee: USD 150 per accommodation, per stayService animals are exempt from feesIn-room microwave fee: USD 15 per nightRollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23) *Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions apply ^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.. Minimum age: 21. Check in from: 4:00 PM. . Check out: 11:00 AM.

Know before you go

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Reviews

9.2/10
Excellent
1,011 reviews
A
Annette
recently on Hotels.com
hotels.com
4/10
Unfortunately, this wasn’t an awesome experience. We were not informed that the hotel was under construction until we checked in this month that they were gonna shut the water off in the rooms from 9 AM to 5:30 PM that included not being able to use your toilet upon arrival, we were not happy. We were putting our bags on the bed. A cockroach across there wasn’t much follow up from this experience, we were asked to sleep there if they sprayed could they come in and spray and maybe we still sleep in there of course refused the new room was fine after that it was ADA compliant, which I don’t love but it did the Job Unheard of type of experience, including cockroaches on your beds. Did they choose to offer anything or even check in with us the following day.
V
Vitor
2 months ago on Hotels.com
hotels.com
2/10
Arrived at 20:30 with my wife and baby, only then they let us know that They where having renovations on the floor below, and that everyday there was gona be a lot of really laud noises, and also no running water from 9 am to 17:00pm , they only let us know that when checking in, absurd when paying a 700 dollar daily, the least they should offer is a good discount, or let us know in advance about this trouble ,also i asked for a baby crib that wasnt there when i arrived, and it took then more than a hour to bring one, it was 22:00 pm, and my baby was sleeping, overall woulf never stay there again, people on the front desk difnt seem to care about any of this, just keept their smug faces and smiles, thats why Disney thrives every year, there is no competition!! Not even close
J
Jorge
2 months ago on Hotels.com
hotels.com
10/10
The hotel is great! The decoration the musics the atmosphere, the views and the rooms are great!