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Gatlinburg Town Square by Exploria Resorts

Resort

515 Historic Nature Trail, Gatlinburg, TN 37738, USMap

8.2/10

Very Good

1,013 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Family friendly

Pool

Hot tub

Free Wifi

Location

515 Historic Nature Trail, Gatlinburg, TN 37738, USView in Google Maps

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Stay information

Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and barbecue grills.. Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite..

Things to know

Check-in16:00 - 00:00

Check-out00:00 - 10:00

Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival This property doesn't offer after-hours check-in

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted

Additional information

The property will be renovating from July 5 2024 to January 31 2026 (completion date subject to change). The following areas are affected: Elevator During renovations, the hotel will make every effort to minimize noise and disturbance.. Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

. Optional fees: Housekeeping is available for an additional fee and varies based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a smoke detector . Special instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.. Minimum age: 21. Check in from: 4:00 PM. . Check out: 10:00 AM.

Know before you go

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Reviews

8.2/10

Very Good

1,013 reviews

Courtney

1 month ago on Hotels.com

8/10

My only complaint is the parking. The underground parking lot is extremely hard to park a full size SUV in, especially when other vehicles park in the middle spot of the 3 spots there. We had to park up the street at the main location where the overflow parking was and walk back to our condo. Other than that, I was pleased.

Marcin

1 month ago on Hotels.com

4/10

The unit had several positives, including its close proximity to the city, a fully equipped kitchen, and a nice view. The two bathrooms and ample sleeping space made it convenient for our stay. The balcony with seating was a nice touch, and the ability to self-restock supplies as needed was a plus. However, the overall condition of the unit was disappointing. It was very old and rundown, long overdue for a refresh. Dust had built up on fixtures and furniture, the wallpaper was peeling and dirty, and there was visible water damage on the walls. The showers drained slowly, the grout was filthy and blackened, and the mattresses were heavily worn, sinking in the middle. The living room furniture was also in poor condition. The exterior of the building was similarly neglected. Sidewalk tiles were uneven and hazardous, and the once-pretty fountain pictured online had turned into a dumping ground for garbage bags. The balcony and walkways were in desperate need of a power wash. Overall, while the location and amenities were convenient, the lack of upkeep significantly impacted the experience. A thorough renovation and better maintenance would make this a much better place to stay.

Joseph

recently on Hotels.com

10/10

It was amazing. Check in was simple. Everything was easy to find. Great atmosphere. Definitely plan on going here again in the future

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