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Clarion Pointe Downtown Gatlinburg

Hotel

200 East Pkwy., Gatlinburg, TN 37738, USMap

6.8/10

Good

853 reviews

"good value"

Breakfast (19)

Price (11)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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Amenities

Pool

Free Wifi

Paid parking

Location

200 East Pkwy., Gatlinburg, TN 37738, USView in Google Maps

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Stay information

Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access and a vending machine.. Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Limited parking is available onsite..

Things to know

Check-in16:00 - 02:00

Check-out00:00 - 11:00

Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) This property uses a grey water recycling system

Additional information

Policies: The seasonal pool will be open from May to November. Pool access available from 9:30 AM to 10:00 PM.Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedThis property uses a grey water recycling systemSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kitThis property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property.. Minimum age: 21. Check in from: 4:00 PM. Check in to: 2:00 AM. . Check out: 11:00 AM.

Know before you go

The seasonal outdoor pool closes in November

Reviews

6.8/10

Good

853 reviews

Latest

Breakfast (19)

Price (11)

Chad

recently on Hotels.com

10/10

Everything was great

michelle

1 month ago on Hotels.com

4/10

Our stay at Clarion Pointe was a disappointment. Check in was smooth and fairly quick. When we walked into our room at 4 pm, the room was warm. We turned the air down and left for the afternoon. Come back at 9 pm, not much cooler. Turned it down a few more degrees and come back at 11pm. At this point it’s cooler outside than in our room. Call the front desk to notify them and see if there’s anything they could do to help. We were told our unit was blowing cold air, our room wasn’t cool because we had the door open. This wasn’t true, we opened our door so our kids were cool enough to sleep. We asked if they had a fan, no such luck. We were told all rooms were booked so moving rooms wasn’t an option either. He came back 30 minutes later( we kept the door AND bathroom door shut) to say it’s actually not cool in here. We’re(hotel staff) are checking another room to see if that unit is okay and if so you can move to it. When I got my child up that had fallen asleep at this point, I realized there was no flat sheet on the bed she was laying in. There was infant stains on the mattress cover. Electrical outlet by bed also didn’t work. The room we moved to was much cooler and DID have sheets on the bed. The location is ideal, outdoor pool was fine, but next time our group will stay elsewhere. Our ballteam stayed at this location because it was close to RockyTop Sports but next time we will all stay elsewhere.

Steven

2 months ago on Hotels.com